FAQs
Pre Sale Questions
We would love to hear from you, contact us on: sales@FancySouls.com
- Pay With Paypal
When you place an order with Paypal you will be redirected to the PayPal payment page, where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click on
- Pay Safely With Credit/Debit Card
The available credit card options are listed above.
Please note that FancySouls does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
- Pay With Apple Pay / Google Pay / Shop Pay
| Country/Region | Shipping Method | Costs | Shipping time |
|---|---|---|---|
| United States | STANDARD Orders: $0 - $79 | 4.99USD | 7 - 12 Business Days |
| United States | FREE STANDARD Orders: OVER $79 | FREE | 7 - 12 Business Days |
| Others | STANDARD Orders: $0 - $79 | 4.99USD | 10 - 18 Business Days |
| Others | FREE STANDARD Orders: OVER $79 | FREE | 10 - 18 Business Days |
Notes:
1) Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed.
2) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
3) Should your package not arrive within 25 days after you have placed your order, you must contact Customer Support within 30 days after your order was placed.
COVID-19 UPDATE:
We are currently facing massive pressure onto shipping resources due to corona virus impact, so there are some possible delays, shipping currently takes 18-30 business days.
But we will deliver the shipment to you as fast and as secure to you as we can!
We are currently facing massive pressure onto shipping resources due to corona virus impact, so there are some possible delays, shipping currently takes 18-30 business days.
But we will deliver the shipment to you as fast and as secure to you as we can!
FancySouls.com ships to the US and other countries.
Please remember that everything outlined above applies to business days. Business days are Monday - Friday, excluding holidays and are within normal business hours.
