FIND US: sales@FancySouls.com丨 BUY 1 GET 2nd 20%OFF (CODE: BAM20)
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    Contact Us

    We believe in delivering excellent customer service and we are dedicated to satisfying our customers. If you have any questions, comments or suggestions, feel free to click ‘Email’!

    sales@FancySouls.com

    Or ring us:+852 22387742

    Get in touch! We would love to hear from you.

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    Shipping

    • Shipping Time does not include a 1-3 day processing period required to process your order from the date your order is placed.
    • We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.
    • Should your package not arrive within 15 days after you have placed your order, you must contact Customer Support within 20 days after your order was placed.

    Returns And Exchanges

    • We're bummed if you're not 100% satisfied with the items you received, and we have made the returns so easy for you! Anything unhappy, just send email to sales@FancySouls.com.
    • After our Customer Service team confirm the item can be retunrned, you will receive return instructions from us, please package up the item(s) to be returned with the original packing.
    • Drop off your package at the local post office.
    • Most returns are processed within 7 business days after we receive your package. We'll issue the refund to your payment account in advance or your PayPal account.

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